Fast Response HelpDesk

Normally 24 Business Hours turnaround on most questions. Up to 72 Business Hours with the complex advice queries

One stop solution for all your bookkeeping, payroll, taxation, accounting systems, all kind of business queries.

We follow our 10 phase analysis system to provide customised solutions for your queries​
Are you interested to find out :
  • What do you gain when you get answers to your accounting questions fast?
  • What pain do you feel when you do not get answers to your accounting questions fast?
  • How do you know that you are getting the value out of our Help Desk?
  • How does getting fast answers to your accounting questions impact on your lifestyle, freedom and sustainable profit?
  • What are the possible consequences if your questions remain unanswered?
100% Client
Satisfaction
No Box
Approach
Shorter Time
To Market
Invoices, bills, payments related queries

Employees payout, leaves, appointment & termination etc

Expense deductibility, Industry specific deductions etc
Historical bills/receipts, Financial statements, BAS & ATO Account Balance report etc

Accounting, DMS & Project Management software issues

Issues in Internet Banking, access management etc

Need Gap Analysis

Motivational Question
- Move Towards Gain

What do you gain when you get answers to your accounting questions fast?
  • Fast and informed decision making
  • Your accounts are accurate
  • Employees and Suppliers are paid correctly and on time.
  • Highly efficient workflow when you get the answers fast
  • High tax Deductions save you a lot in Tax
  • Increase in wealth
  • & more…

Motivational Question
- Move Away From Pain

What pain do you feel when you do not get answers to your accounting questions fast?
  • Delay in decision making
  • Increase in Inefficiencies
  • Risk of being non Compliant with ATO & Fairwork
  • Delayed finances leading to delayed assets procurement & Business growth
  • Dissatisfaction amongst customers & suppliers
  • Poor administration of business
  • & more…

Measurement Question -
A few KPIs

How do you know that you are getting the value out of our Help Desk?
  • Complaints & queries are being addressed on time
  • Increase in customer satisfaction
  • ATO & ASIC notices are being answered in time.
  • Financial information reach on time & in desired format to banks & financial institutions
  • Softwares are running smooth and increasing productivity
  • Employees are motivated
  • & more…

Value Question - Emotional Value

How does getting fast answers to your accounting questions impact on your lifestyle, freedom and sustainable profit?
  • Business Direction
  • Personal Asset Growth
  • Accountability
  • Improved decision making ability
  • Peace of Mind
  • & more…

Value Question - Monetary Value

How does getting fast answers to your accounting questions impact on your lifestyle, freedom and sustainable profit?
  • $ Saving on Tax Liability x 5 years on average.
  • Increase in Free cash
  • Centrelink Payments received.
  • Debt Reduction
  • Increased value of business
  • & more…

Consequence Question - If Kpi Or Objectives Not Achieved

What are the possible consequences if your questions remain unanswered?
  • Unaddressed issues may lead the customers to leave
  • Borrowings on unfavorable payment terms or No finances
  • Incorrect reporting to ATO
  • Heavy tax penalties due to non compliance
  • Losing suppliers, which will affect your production, output and sales
  • Serious Cash flow issues
  • Not able to buy stock or hire people
  • Fairwork may come up biting due to incorrect payroll
  • & more…

Motivational Question - Move Towards Gain

What do you gain when you get answers to your accounting questions fast?
  • Fast and informed decision making
  • Your accounts are accurate
  • Employees and Suppliers are paid correctly and on time.
  • Highly efficient workflow when you get the answers fast
  • High tax Deductions save you a lot in Tax
  • Increase in wealth
  • & more...

Motivational Question - Move Away From Pain

What pain do you feel when you do not get answers to your accounting questions fast?
  • Delay in decision making
  • Increase in Inefficiencies
  • Risk of being non Compliant with ATO & Fairwork
  • Delayed finances leading to delayed assets procurement & Business growth
  • Dissatisfaction amongst customers & suppliers
  • Poor administration of business
  • & more...

Measurement Question - A few KPIs

How do you know that you are getting the value out of our Help Desk?
  • Delay in decision making
  • Increase in Inefficiencies
  • Risk of being non Compliant with ATO & Fairwork
  • Delayed finances leading to delayed assets procurement & Business growth
  • Dissatisfaction amongst customers & suppliers
  • Poor administration of business
  • & more...

Value Question - Emotional Value

How does getting fast answers to your accounting questions impact on your lifestyle, freedom and sustainable profit?
  • Business Direction
  • Personal Asset Growth
  • Accountability
  • Improved decision making ability
  • Peace of Mind
  • Monetary
  • $ Saving on Tax Liability x 5 years on average.
  • Increase in Free cash
  • Centrelink Payments received.
  • Debt Reduction
  • Increased value of business
  • & more...

Value Question - Monetary Value

How does getting fast answers to your accounting questions impact on your lifestyle, freedom and sustainable profit?
  • Liquidity risk due to poor Cashflow management
  • Accumulating losses in Business
  • Poor control of Business operations
  • High Workplace Stress
  • No Personal life
  • No Exit strategy for business
  • Hinderance in business growth
  • No Business automation
  • Loss of business value
  • Loss of peace of mind
  • & more...

Consequence Question - If Kpi Or Objectives Not Achieved

What are the possible consequences if your questions remain unanswered?
  • Unaddressed issues may lead the customers to leave
  • Borrowings on unfavorable payment terms or No finances
  • Incorrect reporting to ATO
  • Heavy tax penalties due to non compliance
  • Losing suppliers, which will affect your production, output and sales
  • Serious Cash flow issues
  • Not able to buy stock or hire people
  • Fairwork may come up biting due to incorrect payroll
  • & more....

COVID 19 -Business Health Check

Is your business ready to run without Job-Keeper & Cashflow
Boost from the Government

Let us answer your queries

We are loved for what we do

See why people love us

Glen Coventon
- Pertrain Pty Ltd -

“Mukesh and his team take the time to understand your business and are willing to do what it takes to provide a quality service at fair price”.

Annette Holdaway
—Aussie Bargain—

“We have been with Nexzen Accounting for a number of years and recommend them highly for their personal service, professional knowledge and just how they make it so easy to cover all our accounting needs”

Ross Broadfoot
—HRB Consulting—

“I have always found the team led by Mukesh at Nexzen Accounting to be very helpful. As a Sole Operator, moving to Xero has been a great move! Mukesh also set up a Drop-Box for us to share documents to each other”.

Stevhan Pereira
—Bombaywala Pty Ltd—

“I like Nexzen’s idea of providing us a quarterly analysis of our financials along our BAS lodgement. It helps us to keep on track”.

Bryce Coventon
—Performance Training—

“I would like to recommend Mukesh to anyone seeking a competent accountant who offers a service that is tailored to meet their exact need. It is refreshing to meet a professional who I can trust with our finances“.

Steve & Sancha
—Suncoast Sign—

“Mukesh and the team at NexZen Accounting have been so proactive with regard to responding to the Covid-19 situation. I called first up Monday morning and from the outset they explained that they were working on customised responses to suit all their individual clients needs and particular circumstances. At times like this you need strong professional action like this! many thanks”.

Soraya Saraswati
— Global Records Essential oils—

“Mukesh from NexZen Accounting has been very helpful and we are so impressed they are now our new accountants. We are very happy with the service. Thank you.”

Simon Murray
—CEO Sunshine Coast Disability Services—

“Consider this. With all my years in business I have never come across a more professional company then NexZen Accounting. Their transferable knowledge is beyond reproach.

Neil Steffensen
—SQ Homes—

“Setting up accounting software for business is not an easy task anytime. But Mukesh and his team has been extremely helpful and well informed which is why I would not hesitate to recommend their services to any business.”

Anton Oud
—PSS Group Pty Ltd—

“nexZen are next level accountants and bookkeepers. If you’re looking for a proactive, high value, low cost, one stop solution at a fixed cost and is never on holidays, then I highly recommend nexZen accounting”

Vivek Nayyar
—VKN Pty Ltd—

“The support and help we receive from nexZen is just excellent. Their expertise in accounting and taxation assures us the best possible decision for our business.

nexZen 5 Star Performance Guarantee

No-Cost, No-Obligation, No-Selling One-on-One Session

Partners and certifications

Accredited Practice

nexZen Accounting is a CPA Practice. We are fully accredited Tax Agents, Public Practice Tax Accountants, Cloud Bookkeepers and Business Advisors.

We have a dedicated Quality Control Department to lodge your documents on time and meet Quality Standards

SYSTEMS REDEFINED

The member presented as a confident and capable professional and impressed me with his commitment to maintaining a very high level of professionalism.

His system displayed a real focus on assessing his clients behaviour and his philosophy was on building a relationship with his clients that would be long term. As you would expect with a practice using this model the Quality Control Manual and Risk Management statement showed evidence of being continually updated and adjusted as needed.

I really felt that the investment the member has made in building his systems will pay off as his client numbers grow.
Reviewer - RHETT Robinson CPA
Review Date - 11 May 2016